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National Debt Relief Review

National Debt Relief can help you settle your debts for less than the amount you have to
By Holly Johnson
Updated January 13 2023
Read by Margaret James
Facts verified by Katrina Munichiello

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The Rating of Investopedia is 4.6
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Our Take

National Debt Relief is a highly rated debt relief firm which offers a no-cost consultation with debt counselors who are able to aid. Founded in 2009, this firm assists consumers in settling their debts with less debt than they are owed. In our independent comparison of debt relief companies, National Debt Relief earned the highest rating for being "best all-around."

Pros & Cons
The most important takeaways
Overview of the Company

Pros

No upfront settlement costs

Free consultation is available to assist you in comparing your options

Client portal allows you to track your progress live

Cons

Charges can reach as high as 25% of your total debt

No mobile app available with the program

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Overall rating 4.6
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Table of Contents

Pros Explained
Pros and Cons explained
Debt types addressed
Client Onboarding
Customer Service
Company Reputation
Average Amount of Relief
Average Time to Relief
Cost
The Concurrence
Final Verdict
Methodology

National Debt Relief is a company that offers relief through an approach known as debt settlement, which aims to assist consumers in getting rid of the burden of debt. In this method, you'll set an amount in a savings bank account each month until you're able to "settle" the debt to pay less than what you owe.

You'll be paying National Debt Relief a percentage of the debts they settle and only after you've seen results. This firm claims that even after accounting for their costs, customers save between 30% to 50% of the original debt when the process is completed.

A no-cost consultation will aid you in deciding whether debt settlement is the best option for you.

Debt settlement could cause damage to your credit score since you'll stop paying the debts you owe during your program. Be sure to know the benefits and drawbacks of debt settlement prior to deciding whether you want to take action, and then compare with several debt relief companies before making a choice.
Pros Explained

There are no upfront fees for settlement: With National Debt Relief, you only pay when you get results. Fees are charged as proportional to the amount of debt that is paid off, and only after the negotiation is concluded.
A free consultation is a great way to determine your options: You can phone National Debt Relief to speak with a debt counselor for free. This session gives you the chance to ask questions and discover what debt settlement options are best for you.
Client portal lets you track your progress live: Unlike some other debt relief agencies, National Debt Relief has an online client portal that allows you to monitor your program and follow your debt settlement process regardless of day or night.

Pros and Cons explained

The fees can be up to 25% of the total amount of your debt. A few of the companies for debt relief we studied independently have fees that are lesser proportion than National Debt Relief.
There is no mobile application available for the program: Although National Debt Relief does have an online client portal, the debt relief firm doesn't have an app on mobile which lets you monitor the progress of your debt settlement program in the field.

Types of Debt that are addressed

National Debt Relief aims to assist consumers in paying off unsecured debts, which include all debt that isn't secure by collateral. The good news is that this organization offers a debt qualification page on their website , where they explain which debts do and don't are eligible. The most common kinds of debts they deal with are highlighted below.
Credit card debt

If you're in debt from a conventional credit card or retailer credit card National Debt Relief can help you settle for less than you are owed. This is applicable to the most popular credit cards such as American Express, Visa, or Discover as well as co-branded cards from stores like Kohl's or Sears.
Personal loans as well as payday loans

You can also negotiate and resolve any personal debts you have, including personal loans from a bank or online lender or payday loans. Installment loans can also qualify.
Business debts

Business debts can also be resolved through negotiations and for less than you are owed now. National Debt Relief says these loans are not unsecured, and they prefer to resolve debts of businesses that have already been shut down.
Unpaid medical bills

National Debt Relief can also aid you in paying less than you owe towards your medical charges. Negotiations are able to be concluded by working with hospitals, doctor's offices and other medical professionals.
Back rent

If you're behind on your rent, you may be able to negotiate the amount that you owe in arrears. But, you're able to bargain this debt if are no longer a resident.
Private student loans

You may also be able to settle debt tied by private loans for less than your balance. Take note the fact that Federal student loans do not qualify for debt settlement.

It is possible to bundle more than one type of debt in a settlement plan. If you are in the middle of medical bills, or business debts, for instance, National Debt Relief can assist you in settling them all during your program.
Client Onboarding

The first step to begin using National Debt Relief requires you to call in for a complimentary consultation. During this conversation with a counselor for debt will be able to discuss your financial situation and situation, then find out how long your debt settlement process might take and the amount you could save.

National Debt Relief states that you need to owe at least $7,500 in order to be eligible for their assistance. You also need to be "several months behind in your payments" because creditors don't have an incentive to negotiate if you're current with your bills.

If you aren't able to pay off enough debt to be eligible for the debt settlement program, you can look into other options , such as credit counseling and program for managing debt (DMPs) and debt consolidation loans.
Customer Service

One advantage of working with a debt relief firm is the fact that they are aware of debt collection laws and regulations both inside and outside. For instance, National Debt Relief states their expert debt counselors and experts are able to guide you through your way through the Fair Credit Reporting Act, the Fair Credit Billing Act, and the Fair Debt Collection Practices Act while you pay off your debt.

The company provides telephone and email customer service. For your free debt consultation, you are able to call in to speak with an advisor every day from 8 a.m. until midnight EST, and on Saturdays between 10 a.m. to 10 p.m. Customers who are already customers can call for phone assistance on Mondays and Fridays from 10 a.m. to 8 p.m.

National Debt Relief doesn't offer a mobile app or online chat service, so there are fewer ways to contact them for assistance than the ones that some companies offer. However, their many excellent user reviews boast about rapid response times and their willingness to assist.
Company Reputation

The industry of debt relief has plenty of scams to deal with, which is why it's important to research firms before signing up to use their services. One way to do this is through the Consumer Financial Protection Bureau (CFPB) database that allows you to search for user complaints among the debt settlement firms.

This company scores an average rating of 4.7 out five stars, based on nearly 35,000 reviews posted by users on Trustpilot.

Due to their outstanding reviews and third-party rankings, National Debt Relief received some of the highest scores for reputation of the company in our own study.

If you have a complaint regarding the services provided by the company that offers debt relief you may file a complaint with the FTC or contact 877-FTC-HELP.
Average Relief Amount

National Debt Relief states that the amount of money you save is contingent on a wide range of variables. However, the majority of people save 30% to 50% off of their original debt amounts, and those savings can be realized after taking into consideration the fees you pay for your debt settlement program.
Average Time for Relief

Settlement of debt by National Debt Relief should take between 24 to 48 months, which is average among other firms. The time it will take to complete your plan can differ based on the amount you owe, how much you'll save every month, and other variables like how willing creditors are to negotiate.
Cost

National Debt Relief says their average client pays a fee of between 15% and 25 percent of the total amount of debt enrolled into their service. However, this fee is only paid after the results have been achieved and debt is settled at a lower rate than the original amount.

Generally speaking, their fee percentage is generally on par with the industry average.
The Concurrence
National Debt Relief Accredited Debt Relief
Year of Founders 20092011.
Accreditation - Accredited by the American Fair Credit Council (AFCC)
- Accredited with the International Association of Professional Debt Arbitrators (IAPDA) - Accredited by the American Fair Credit Council (AFCC)
- Not accredited with the International Association of Professional Debt Arbitrators (IAPDA)
Services AvailableDebt settlement Debt settlement
Customer Service TouchpointsFree consultation; Telephone and email customer service Online client portal for free consultation. Customer service via email and phone
Fee No upfront fees pay 15% to 25 percent of your debtNo upfront fees; Pay 15% to 25% of your debt
Average Program Time24 to 48 months24-48 months

We decided to contrast highly-rated National Debt Relief to Accredited Debt Relief Accredited Debt Relief, the company offering debt relief that earned the second-highest ranking in our research study. Both companies received excellent rankings from Investopedia in relation to its customer support, company reputation, charges, and services they offer. Further, they both provide the same length of program of 24 to 48 months. They also offer free consultations and fees that fall between 15% and 25% of your settled debts.

In this regard, National Debt Relief stands out due to their IAPDA accreditation. National Debt Relief also offers an online portal for customers to manage their programs and monitor their progress any time of the night or day.
Final Verdict

The bottom line is that there is no debt relief service we can recommend more then National Debt Relief due to its outstanding service, low cost and charges, and its the quality of its customer service. This company scored an average from 4.63 out of 5 feasible stars during our research study, whereas the average company only scored 3.56.

If you have at least $7,500 in unpaid debt you hope to settle and you're in need of help, call National Debt Relief for a no-cost consultation. There are no upfront fees needed, and you'll find out whether debt settlement is the right choice without obligation.
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How We Review Debt Relief Companies

Investopedia has conducted an independent study that evaluated over 15 different debt relief firms by its customer support, their company reputation and rankings in terms of prices, product offerings, and transparency. We searched for debt relief firms with positive reviews, customer testimonials, as well as customer service accessibility, as well as the important information about their plans, which are clearly displayed online, and firms with excellent rankings from third party sources.

Ultimately, National Debt Relief scored the highest rating of 4.63 out of 5 stars in our ranking and secured them the top position as "best overall."
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